Funeral Arrangements

We are experienced and practiced in arranging funeral services for all religions and beliefs and aim to provide each family with a respectful and bespoke service. We are members of the Society of Allied Independent Funeral directors (SAIF) and actively promote and uphold their strict Code of Conduct.

At Walkers Funeral Directors we understand that the death of a loved one is an extremely difficult time. We are at hand whenever you need us.

When we meet with you can expect to discuss:

  • Options, availability and booking of the funeral venue and funeral officiant
  • Planning the funeral transport
  • The necessary registration and administration requirements
  • Viewing and dressing of the body and the return of property
  • Choosing a coffin
  • Newspaper notices, funeral stationery and printed orders of service
  • Funeral flowers
  • Special funeral options such as alternative funeral transport, musical options, and opportunities for personalisation of the ceremony
  • Post-funeral refreshments

When a death occurs

When a death occurs it is always difficult to know what to do first. Our aim is to provide you with a funeral service that offers the guidance you need at each stage of the arranging process in an open, empathetic and considerate manner. If the death should take place in a hospital, hospice or residential care home, then the immediate steps are taken by members of the care staff following their set procedures.

At home, the first practical step to be taken is for the doctor to be contacted to confirm and certify the death. Following confirmation, the family may wish to contact us to arrange for the removal of the deceased to our chapel of rest.

You can contact us for all of your funeral requirements 01768 892211.

In the event that the death is sudden or unexpected then the police will attend to coordinate the removal of the body, on behalf of the coroner, to the public mortuary. We are currently the provider of the at need removals on behalf of the Cumbria Coroner for the Eden District Council area. This means that it will be us that attend at the request of the police to remove the deceased to the public mortuary. The coroner will be informed and the requirement for a post mortem assessed according to Ministry of Justice guidelines.

You may find the following links useful:

Gov.UK Advice

When you feel ready you can call us to start making Funeral arrangements. It is useful to know whether you have chosen burial or cremation before we meet. You can visit us here at Tynefield House in our relaxed drawing room, or we can come to you. This is a relaxed and informal chat, an opportunity for us to get to know you and visa versa. We will discuss the many options available. There are no ‘Do’s and Don’ts when it comes to a funeral, we have had many different requests over the years and we have never failed to fulfill, Don’t be afraid to ask questions!. We will be in regular contact during this time, there may be things that you wish you had asked, Just give us a call we are here to help and guide you as much as we can.


You normally need to register a person’s death within five working days. Once you have done so, you will be given a death certificate, a Certificate for Burial or Cremation (called the ‘green form’) for the funeral director and form BD8 relating to the DWP and state pension. You may wish to purchase extra copies of the death certificate to satisfy bank, insurance and pension requirements. Different time limits apply in the case of stillbirth. Registration may also be delayed if the death is referred to the coroner.

Where to register?

As long as the deceased past away in Cumbria then you are able to attend any of the Registrars offices in Cumbria to register the death. The three most commonly used ones for the area we commonly carry out funerals in are the Penrith, Carlisle and Kendal.

Appointments can be made either by phone or online at

Who Can Register?

A death is usually registered by a member of the close family. If this is not possible or practical those can register also include:

  • Any relative
  • Someone present at the death
  • An occupant of the house/official from the hospital
  • The person making the arrangements with the funeral directors

Documents and information you will need

When registering a death, you will need the following:

  • Medical certificate of the cause of death (signed by a doctor)

And if available:

  • Birth certificate Marriage / civil partnership certificates
  • NHS Medical Card

You will need to provide the registrar with the following:

  • The person’s full name at time of death
  • Any names previously used, including maiden surname
  • The person’s date and place of birth (town and county if born in the UK and country if born abroad)
  • Their last address
  • Their occupation
  • The full name, date of birth and occupation of a surviving spouse or civil partner
  • Whether they were receiving a state pension or any other state benefit

The Coroner

The main duties of the Coroner are to investigate all sudden and unexpected deaths. The Coroner’s permission is required to remove a deceased out of England and Wales for repatriation to another country. The purpose of the Coroner’s involvement is to establish who has died, when they died, where they died and how they died.

Once a death has been reported to the Coroner he/she will decide what action is necessary following initial investigations of the facts surrounding the death by his/her officers. This may include a post-mortem examination of the deceased to establish the cause of death and there may be a delay in making the funeral arrangements.

In other instances the death may be referred back to a Doctor to issue the necessary “Cause of Death Certificate” to allow for registration of the death to be carried out by the next of kin.

In the case of unnatural, unexplained, violent, or workplace deaths the Coroner will hold an inquest after a post-mortem. This will be open to the public and is to ascertain who the deceased was, how, when and where they died and the particulars legally needed to register the death. Sometimes an inquest can be opened and adjourned to allow the funeral to take place.

In the case of a deceased being repatriated into England or Wales, the Coroner is responsible for granting permission for the funeral to take place.

The role of the Funeral Director

Funeral directors perform a unique and indispensable role in our community.

We will always be available in time of need and provide emotional support, expert advice and practical help. We will arrange all aspects of the Funeral.

Emotional support

All the staff at Walkers Funeral Directors will help you cope with the varying emotional reactions to bereavement – grief, bewilderment, indecision, anger – and support you through this most difficult time.

Expert advice

Our funeral director’s sympathetic ear is all the more valuable because they are dealing with the practicalities of the funeral. They will listen to you as you decide what sort of funeral you want. They will inform you about the many types of funeral available, the types of service, the forms to be filled in etc. We know how to repatriate a body to and from abroad, deal with different ethnic and religious groupings. We will advise on the special legal requirements relating to the Coroner, and on where and when the death must be registered. We also advise on and place death notices in local and national newspapers.

Practical help

On a strictly practical side we will, of course, remove the deceased from the place of death to a place of rest. The deceased will be cared for until the time of the funeral. All paperwork will be completed and all charges paid in connection with the funeral on behalf of your family. We will liaise with Doctors to arrange the appropriate certificates and the minister to arrange a convenient time for the funeral. Transport will be arranged if necessary. Flowers and Service cards can also be provided. We are responsible for the overall supervision of the funeral itself and always be available from the time of death to the ceremony and afterwards for help, support, guidance and comfort. We are here 24-hour-a-day. The funeral itself must be carried out with split-second timing and with an absolute commitment to you.